Gaming Agent

Prepared on April 30, 2024

Department	Tribal Gaming Commission
Reports To	Tribal Gamming Director
Type of Employment	Part-Time
Work Hours	Days & Hours Vary
FSLA Status	Non-Exempt

Summary

The Gaming Agent is responsible for regulatory enforcement, compliance, security, and control of the Shoalwater Bay Gaming operations as authorized by the Indian Gaming Regulatory Act, National Indian Gaming Commission, the Tribal State Compact, the Washington State Gambling Commission, the Shoalwater Bay Tribal Ordinances and the Shoalwater Bay Gaming Commission. The Gaming Agent will investigate, audit, document, monitor, and enforce compliance of rules, regulation, internal controls within the Gaming Operation in accordance with applicable standards. The Gaming Agent will submit reports and findings to the Director providing recommendations for sanctions and/or compliance when necessary. Must have ability to workdays, nights, weekends, and holidays.

Job Description

Essential Duties and Responsibilities

This list is intended only to illustrate the various types of work performed. The omission of specific statements does not exclude them from the position if the work is similar, related or a logical assignment to the position. The list is not organized in order of importance. Other duties as assigned:

Investigates and acts to stop illegal activities.
Investigates report on and/or reviews incident and financial reports submitted by Shoalwater Bay Gaming operations for illegal activity, completeness, and compliance.
Assists in the identification and detention of persons who may be involved in illegal acts.
Protects the Tribal Gaming Operation, its employees, and patrons.
Ensures gaming is fair and legal.
Protects the financial and integrity interests of the Shoalwater Bay Tribe.
Ensures overall compliance with all Federal, State, Local and Tribal laws, ordinances, regulations, policies, and procedures.
Initiates log entries of unusual events and violations of regulations.
Identifies, collects, preserves, and maintains physical evidence and documentation involving criminal activity, liability, and violations.
Provides assistance to Shoalwater Bay Gaming Operation in identifying areas of concern with internal controls and employee compliance.
Observes revenue collection and the revenue count.
Assist or accompany the Security Department while accessing sensitive areas.
Monitors, tests, and seals all necessary areas of the various gaming systems.
Safeguards assets.
Represents the Agency in the court of jurisdiction on criminal and liability cases when properly subpoenaed.
Adheres and complies with the terms outlined in the confidentiality agreement.
Promotes a positive and harmonious work environment by contributing to the team effort.
Performs other related duties as assigned by the Agency Director.

Supervisory Requirements

This position has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience and Eduction

High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience. Computer literacy in Microsoft Office software, i.e., Word, Excel and various other programs; and be able to communicate and/or correspond with Federal and State agencies when needed. Prior experience in gaming, law enforcement or related field is preferred.

Equivalent experience will not be accepted in place of required education.

Skills

LANGUAGE SKILLS: Ability to read and comprehend instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS: Must possess excellent math skills. Basic mathematical skills; addition, subtraction, multiplication, division, decimals, and fractions.
REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Essential Competencies

Analytical – Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data.
Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; uses reason when dealing with emotional situations.
Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments.
Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control.
Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and obtains clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
Written Communication – Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively; able to read and interpret written information.
Teamwork – Balances team and individual responsibilities; contributes to building a positive team spirit.
Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
Judgment – Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision making process; makes timely decisions.
Professionalism – Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; monitors own work to ensure quality.
Safety and Security – Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours or work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternative plan.
Attendance and Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Essential Competencies

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At-Will Employment

INDIAN PREFERENCE: Indian preference will be exercised in the hiring of this position in accordance with Shoalwater Bay Indian Tribe’s policy 181 within the Tribes Employee Handbook.

AT-WILL EMPLOYMENT: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

The employment relationship with Shoalwater Bay Indian Tribe is voluntary; there is no specified length of employment. Accordingly, either the Shoalwater Bay Indian Tribe or the employee may terminate the employment relationship at will, with or without cause, at any time, so long as there is no violation of applicable federal or state law.

This document does not create an employment contract, implied or otherwise.

Benefits

Pay
$20.00 per hour

Work Location	Work on Location Premises 2373 Tokeland Rd Tokeland, Wa 98590
Job Posting Valid Through	Valid until filled
Position Start Date	Immediately
Contact with Questions	human.resources@shoalwaterbay-nsn.gov